Permalink for Comment #1375615141 by schwitze

, comment by schwitze
schwitze @TheEmu said:
It's no surprise to hear from the "yes, please, piss in my ear" contingent. You can continue to slurp up whatever crap is shoveled your way. For the rest of us that expect better, well said, CB.[/quote]

It's completely inaccurate to say that we are in the "please, piss in my ear" contingent. I have ordered approximately 2 dozen webstreams from livephish.com. I have had problems with exactly 2 (last night and Chicago last year). In both instances, Livephish.com took all appropriate steps to ameliorate the situation as best they could. I live in a world in which mistakes happen. I don't expect perfection, I expect responsive customer service, which I am satisfied that I got.

1. I was able to watch the show live via YouTube before the end of set 1
2. I have 48 hours to watch it On Demand
3. Oh yeah, as an added bonus, even if I don't purchase the show, I can stream it from the live phish app.
4. I now have a voucher I can use for another HD webcast in the future-- and oh yeah, I'll get to stream that show in perpetuity as well.

I don't like my ear being pissed in any more than the next guy, I just understand the difference between piss and light rain showers.


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